Case Study: Revolut achieves streamlined onboarding and lower fraud with Jumio Identity Verification

Revolut streamlines customer onboarding with Jumio

Revolut is a UK-founded fintech that helps more than 35 million customers worldwide manage money with fast, data-driven banking and payments. When scaling globally, Revolut needed an eKYC partner that could meet regulatory requirements across jurisdictions, deliver a high-quality product at scale, and provide market credibility while keeping onboarding fast and fraud low.

Revolut has used Jumio Identity Verification since 2015 to automate ID and selfie checks using biometrics and AI, supporting 5,000+ ID subtypes and delivering definitive verification decisions in seconds. The integration improved conversions and the onboarding experience, reduced fraud, provided near-99.99% API uptime and support, and scaled capacity—processing ten times more ID documents and selfies in 2023 while helping Revolut meet compliance across Europe and the U.S.

Revolut

Thibault Delahodde

Senior Strategy & Operations Manager