Case Study: Personal Pay (Telecom Argentina’s virtual wallet) achieves friction‑free, compliant onboarding for 3M+ users with Jumio Go

Personal Pay safeguards its digital ecosystem with Jumio

Personal Pay, the virtual wallet from Telecom Argentina launched in 2022 to drive financial inclusion, offers payments, savings, prepaid cards, QR transfers and merchant solutions. To grow safely and smoothly, the team needed an online identity‑verification partner that delivered accuracy, efficiency, scalability and cost‑effectiveness for fast, frictionless onboarding.

They implemented Jumio Go, an AI‑powered ID, selfie/liveness and risk‑based decisioning workflow that verifies documents and matches users in seconds and supports thousands of ID types across LATAM and beyond. The result: a seamless automated onboarding experience, more than 3 million vetted customers, and sustained, scalable growth for Personal Pay.

Personal Pay