Case Study: Online casino Mr Green achieves instant, compliant ID verification and faster VIP onboarding with Jumio

Mr Green integrates Jumio to verify customer identity for a VIP customer experience

Mr Green, one of Europe’s leading online casinos with 200+ games in seven languages and sustained ~70% annual growth, needed to preserve its VIP, personal service while onboarding customers from many countries. Rapid expansion made manual age and identity checks slow and cumbersome, risking customer experience and regulatory compliance.

Mr Green integrated Jumio’s Netverify so customers can scan ID documents with a webcam or mobile camera while Netverify authenticates security features for instant age and identity verification. The integration dramatically sped up onboarding — in the first week Mr Green validated as many IDs as it previously would have in a month — improving customer experience and meeting compliance requirements.

Mr. Green

Luke Gauci

Head of Payments & Fraud