Case Study: iCard accelerates onboarding and boosts conversions with Jumio Identity Verification

iCard boosts conversions 35% with Jumio

The Bulgarian fintech company iCard needed an automated identity verification solution to streamline its customer onboarding process, which previously required a five-minute video call. They sought a vendor that could provide fast, secure verification to meet KYC compliance and support their international customer base across over 30 countries. iCard selected Jumio as their identity verification provider.

Jumio implemented its AI-powered solution to quickly verify a customer's government-issued ID and match it with a selfie. This provided iCard with an efficient and user-friendly onboarding experience. As a result of using Jumio, iCard boosted its conversion rates by 35% in the first year, significantly reduced manual review costs, and strengthened its fraud prevention capabilities while ensuring regulatory compliance.

iCard