Case Study: 888.com cuts onboarding from 72 hours to 2 minutes with Jumio

How Jumio Took 888.com’s Onboarding from 72 Hours to 2 Minutes

888.com, a leading global online gaming operator, faced a major onboarding challenge: strict KYC and AML requirements across multiple jurisdictions meant manual ID checks that could take up to 72 hours. The time-consuming, in-house upload-and-review process risked losing impatient customers and created significant overheads that hindered expansion.

By integrating Jumio’s AI-powered ID-scanning and real-time verification, 888.com cut onboarding from 72 hours to as little as two minutes. The automated checks handle IDs from 200+ countries, have reduced fraud from fake documents, increased successful sign-ups with hundreds of daily verifications, and supported faster market expansion.

888.com

Russell Medley

Director of Fraud and Risk Management