Case Study: Casumo achieves an 80% increase in KYC handling capacity with Jumio

Casumo Develops Winning KYC Strategy with Jumio

Casumo, an online casino launched in 2012 known for its game-focused user experience, faced the challenge of meeting strict, varied KYC regulations without hurting player onboarding and retention. Early email-based document checks and in-house tools became inefficient as the business scaled, so Casumo sought a solution that balanced fraud detection, age and address verification, and a seamless customer experience.

Casumo selected Jumio’s Netverify in 2017, integrating its AI-driven ID, age and address verification into player workflows with minimal friction. The solution moved verification into account-based uploads, improved security and compliance, and boosted Casumo’s KYC handling capacity by 80%, streamlining operations and supporting better player retention.

Casumo

Jakub Mielczarek

Head of Payments, Fraud and AML