Case Study: Ahli United Bank achieves faster digital onboarding and lower fraud with Jumio

Ahli United Bank cuts onboarding from 5 days to 5 minutes with Jumio

Ahli United Bank, a leading pan-regional Islamic financial services provider, faced an inefficient and inconvenient customer onboarding process that required applicants to visit a branch in person. Their challenge was to create a fast, convenient digital application process that was also effective at fighting online fraud. To meet this challenge, they selected Jumio's AI-powered Identity Verification solutions.

By implementing Jumio's solution, which verifies IDs and matches them to a live selfie, Ahli United Bank was able to completely digitize its onboarding. The results were significant: a process that once took up to five days now takes only five minutes. Jumio's implementation led to higher conversion rates, a much better customer experience, lower fraud rates, and a significant reduction in customer acquisition costs for the bank.

Ahli United Bank