Case Study: CNB Bank & Trust achieves enhanced privacy and easy music management with Jukeboxy

CNB Bank & Trust - Customer Case Study

CNB Bank & Trust turned to Jukeboxy Music to solve a common banking challenge: providing background music that masks personal conversations at teller lines and in offices, satisfies a wide range of customer ages and tastes, and stays compliant with licensing—without adding management overhead for internal staff.

Jukeboxy delivered a customizable commercial music streaming service with an easy portal and venue players that let CNB select, mix and push playlists across locations; Jukeboxy’s proactive monitoring and support alert CNB when a player goes offline and handle royalties/compliance. The outcome: better privacy on the teller line, higher employee and customer satisfaction, reduced administrative burden for CNB Bank & Trust, and reliable service continuity.

CNB Bank & Trust

Tim Bradshaw

Technology and Security Officer