JSCAPE
7 Case Studies
A JSCAPE Case Study
Gateway Ticketing Systems, a leader in ticketing software for the amusement and transportation industries, faced the challenge of finding a secure and easy-to-use file transfer application. Their requirements included secure transfers for PCI DSS compliance, user data isolation, API management, and the need to serve over 400 users with transfers up to 300GB. They turned to the vendor JSCAPE for a solution.
JSCAPE implemented its MFT Server product, which provided secure access for software updates and a simple method for customers to upload files for support. The solution's security features directly enabled Gateway Ticketing Systems to successfully pass a VISA PABP audit. Additionally, JSCAPE's platform automated business processes with triggers that sped up the company's customer service response times for technical issues.
Asa Engleman
Gateway Ticketing Systems