Case Study: Frog grows its Lisbon scooter fleet by 300% with Joyride

How Joyride enabled Frog to leap back into Lisbon’s scooter market

The customer, Frog, a scooter-sharing operator, faced the challenge of relaunching and significantly expanding its franchise-focused fleet in Lisbon to compete with major players like Bird and Lime. Their existing software provider was inadequate for this new venture, so they needed a new mobility platform from a vendor like Joyride that could offer superior features, automation, and customer support to ensure a competitive edge.

Joyride implemented its mobility platform, providing a branded rider app and a full dashboard management system. The solution included 24/7 support and enabled a seamless transition, migrating the entire fleet in just two weeks without disturbing users. As a result, Frog grew its fleet size by 300%, streamlined operations at a cost 50% more affordable than comparable options, and successfully increased its market share in Lisbon.

Frog