Case Study: Large Ecommerce Company boosts customer acquisition and lifetime value with Joyned

Large Ecommerce Company - Customer Case Study

Large Ecommerce Company was looking for a competitive edge as social media acquisition became increasingly difficult and costly. They partnered with Joyned, the collaborative eCommerce platform, to create a natural social shopping experience directly on their website.

Using Joyned’s live, cross-website shopping and invite-based collaboration, the company enabled shoppers to shop and decide together onsite. Joyned reported that invitees spent about 40% more on average than regular visitors, with no negative impact on the initiator’s conversion rate or average order value. On average, each Travel Booking session brought 0.95 friends with 38.3% higher LTV, while Fashion sessions brought 0.40 friends with 40.4% higher LTV.