Case Study: Kissimmee Utility Authority achieves streamlined time tracking and payroll automation with Journyx

KUA Increases Productivity with Journyx Time Tracking for Dynamics GP

Kissimmee Utility Authority (KUA) in Kissimmee, Florida, relied on Microsoft Dynamics GP and its Business Portal for time tracking but faced significant internal-control and validation gaps. Business Portal allowed only a single approver level and permitted employees to change timesheets after approval, and accrual calculations/data validation were weak, creating payroll inefficiencies for KUA’s roughly 330 employees. KUA selected Journyx, implementing Journyx Timesheet for Microsoft Dynamics GP to address these needs.

Journyx implemented a tiered approval workflow and validation rules that prevent post-approval edits and support custom accrual calculations, integrating directly with Dynamics GP. As a result, KUA automated payroll for non-exempt staff, reduced errors and manual corrections, streamlined time and expense entry, and reclaimed hours of administrative work each week—improving accuracy and overall productivity thanks to Journyx.

Kissimmee Utility Authority

Susan Singleton

Business System Quality Improvement Manager