Case Study: Kissimmee Utility Authority streamlines time tracking and improves accuracy with Journyx

Kissimmee Utility Authority streamlines time tracking for 90,000 customers with Journyx

Kissimmee Utility Authority (KUA), a municipal electric utility, faced challenges with its outdated time-tracking system. Their previous solution lacked real-time accruals, sufficient customization, and seamless integration with their financial system. To address this, KUA partnered with vendor Journyx to implement its Journyx Project Time Tracking product.

The Journyx solution provided seamless integration, real-time accrual calculators, and multiple approval levels, which automated processes and eliminated manual errors. This implementation resulted in remarkable improvements in efficiency, accuracy, and time savings for KUA. The utility also gained a highly configurable system tailored to its specific needs and looks forward to future equipment tracking capabilities. Journyx's support and cloud security provided additional peace of mind.

Kissimmee Utility Authority