Journyx
70 Case Studies
A Journyx Case Study
CAM Communications, an engineering and installation services unit for telecom companies (now part of MasTec Network Solutions), faced significant challenges with manual, error-prone timesheets. Remote employees faxed or emailed handwritten timesheets that were often illegible, leading to payroll delays and frequent errors in charging time to correct customer projects. They needed a reliable system to track time accurately against hundreds of active projects. This led them to partner with Journyx for its web-based time tracking solution.
By implementing Journyx, CAM Communications provided its technicians with an easy, centralized system to log time from any location and correctly assign it to projects. Managers gained simplified timesheet approval and robust project reporting capabilities. The results included a vastly smoother payroll process, with employees paid correctly and on time, and a dramatic reduction in timesheet errors. Due to this success, usage of Journyx expanded from 160 to over 500 users after the company's acquisition and integration with other groups.