Case Study: Align reduces billing time by 40% and increases billables with Journyx

Align Reduces Billing Time and Increases Billables with Journyx

Align is a technology infrastructure and consulting firm with 175 employees that was relying on a homegrown time-and-expense system with a clunky GUI, limited reporting and error-checking, and one-way, manual syncs to Microsoft Dynamics NAV. These issues made month-end billing slow and error-prone—taking five to ten business days—and prompted Align to replace the legacy tool with Journyx, specifically deploying Journyx for Dynamics NAV.

Journyx’s Professional Services team implemented a bi-directional Journyx for Dynamics NAV integration that automatically imports resources, job codes and tasks, enforces accurate time entry and approval routing, and pushes manager-approved time back to NAV at the click of a button. As a result, Align cut billing processing time by about 40% (from 5–10 days to roughly 3–7 days), improved time and expense accuracy, and recovered previously missed billable hours and reimbursable expenses—delivering faster, more reliable billing with Journyx.

Align

Jerry Davidson

Consultant