Case Study: Integritas Emergency Physician Services achieves unified provider management and better analytics with JourneyTEAM and Microsoft Dynamics 365

Integritas Emergency Physician Services - Customer Case Study

Integritas Emergency Physician Services, an Illinois-based medical staffing group, faced challenges managing physician contracts, credentials, and client communications, as well as a need for better analytics and software integrations. They partnered with vendor JourneyTEAM to find a solution using Microsoft Dynamics 365 and the Power Platform to address these issues.

JourneyTEAM implemented a tailored Microsoft Dynamics 365 Sales solution with custom entities and Power BI integration, which provided a unified system for provider management and enhanced lead tracking. This resulted in increased productivity and sales for Integritas, along with valuable data insights. The vendor also provided comprehensive training, giving the customer's team the confidence to maintain and adapt the system for future growth.

Integritas Emergency Physician Services

Caleb Sutton

Integritas Emergency Physician Services