Case Study: Connecticut Board of Pardons & Paroles boosts pardon processing efficiency with Journal Technologies eSeries

Connecticut Board of Pardons & Paroles boosts accurate submissions by 30% with Journal Technologies

The Connecticut Board of Pardons & Paroles faced a significant challenge, being two years behind in processing pardon applications due to an inefficient paper-based system. To improve efficiency and tracking, they partnered with Journal Technologies to implement the eSeries platform, including eCourt and eSupervision.

Journal Technologies provided a solution through constant communication and support, including on-site visits. By implementing eSeries, the Board increased the number of pardon applications processed annually from 1,400 to nearly 2,200, achieved a 30% increase in accurate submissions, and saved over $3,600 a year on postage. Journal Technologies continues to provide support for system upgrades and new workflows.

Connecticut Board of Pardons & Paroles