Case Study: University of Michigan streamlines athletics operations with Jotform Enterprise

Why the University of Michigan calls Jotform Enterprise a game changer

The University of Michigan Athletic Department, a complex organization with 27 teams, needed a more robust solution than Google Forms to handle its extensive administrative paperwork and data collection. Torri McCray, a Business Systems Analyst, sought a powerful tool from a vendor like Jotform that offered advanced features and quick implementation to streamline a wide variety of departmental processes.

By implementing Jotform Enterprise, the Athletic Department gained a versatile solution used for over 900 forms. Jotform provided capabilities for payments, PDF generation, white labeling, and multi-user collaboration, which optimized workflows across Academics, HR, and Events. This Jotform solution processed over $700,000 in payments and saved the department an estimated $40,000–$50,000 annually, plus hundreds of administrative hours, proving to be a game changer that has since attracted interest from other university departments.

University of Michigan

Torri McCray

Business Systems Analyst