Case Study: Vista Healthcare scales patient intake and boosts efficiency with Jotform Enterprise

Vista Healthcare scales patient intake with Jotform Enterprise

Vista Healthcare, a growing multi-specialty healthcare provider, needed a better way to handle patient intake as its services expanded beyond paper-based workflows. The practice struggled to customize forms by appointment type, manage HIPAA-friendly paperwork, and reduce the administrative burden of printing, scanning, and manually entering data into its EHR system.

With Jotform Enterprise, Vista Healthcare digitized patient intake and clinical documentation, using webhooks, an open API, prefill, and conditional logic to connect Jotform with Shift Health and its EHR. The new automated workflow improved patient experience, reduced wait times, cut the number of medical assistants needed for charting, saved on paper and ink, and made records more accurate by auto-populating data directly into the EHR.

Vista Healthcare

Camille Campbell

Operations Director