Case Study: Smartsheet improves survey workflows with Jotform

Smartsheet sets up surveys in 30 days with Jotform

Smartsheet, a spreadsheet-style work management platform, needed to create surveys but found its native form-building tool to be limited. The platform's forms lacked dedicated survey features, offered minimal design customization, and were intrinsically tied to its sheets, preventing a sophisticated front-end experience for respondents. To overcome this challenge, Smartsheet turned to Jotform, a dedicated survey builder, and its native integration service.

By implementing Jotform, Smartsheet gained access to a powerful survey builder with over 20,000 templates, enabling the creation of highly customized and professional surveys. The Jotform and Smartsheet integration automatically sends every survey submission into Smartsheet as a new row, keeping it as the backend data destination. This solution provided the best of both worlds: an advanced, flexible survey experience from Jotform coupled with the powerful work management capabilities of Smartsheet, resulting in streamlined data collection and management.

Smartsheet