Case Study: Reach boosts reader engagement and newsletter signups with Jotform Enterprise

Jotform Enterprise helps Reach grow and deliver relevant content

Reach, a leading U.K. publisher behind brands like The Mirror, Express, and Daily Star, needed a faster way to collect reader opinions from breaking sports news and turn those responses into meaningful engagement. Before adopting Jotform Enterprise, Reach struggled with a difficult survey tool, no streamlined workflow for organizing responses, and limited ability to convert poll participants into newsletter subscribers.

With Jotform Enterprise, Reach used ready-made templates, a simple form builder, shared folders, multiple users, and Report Builder to launch polls quickly and route data into Google Sheets and then into editorial and marketing systems. The results were strong: monthly online submissions rose 325% year over year, and during the European Super League story Reach created surveys within an hour and gathered more than 120,000 responses, helping drive high-conversion newsletter signups and broader audience growth.

Reach

Kristian Walsh

Senior Sports Editor