Case Study: Innovative Care streamlines patient intake and boosts bookings with Jotform Enterprise

Innovative Care keeps innovating with Jotform Enterprise

Innovative Care, a Chicago-based medical group focused on modern healthcare delivery, needed to centralize patient inquiries and appointment requests that were previously handled across multiple websites and systems. By adopting Jotform Enterprise, the team gained a single, user-friendly platform to collect, track, and manage forms for different patient types and services, from primary care to ADHD treatment and longevity medicine.

With Jotform Enterprise, Innovative Care automated appointment booking, created tailored intake forms, and connected workflows to help patients book or request care any time of day. The result has been stronger efficiency and higher conversion rates, supported by measurable usage of 35 forms, 60K submissions, and 743K form views, while reducing the need for manual phone and email follow-up.

Innovative Care

Jennifer Monasteri

Chief of Staff