Case Study: County of Marin improves county-wide data collection and scheduling with Jotform Enterprise

How the County of Marin uses Jotform Enterprise to help residents during COVID-19

The County of Marin needed a simpler way for multiple departments to collect data online. After struggling with a difficult previous form vendor and limited internal training, the county turned to **Jotform Enterprise** to support fast, flexible form creation during the COVID-19 pandemic, including online scheduling and screening workflows.

With **Jotform Enterprise**, the county quickly built a complex bilingual screening form in English and Spanish, integrated submissions into its SQL database, and expanded use across departments for surveys, marriage license registration, onboarding, digital signatures, and more. The solution improved speed and ease of use, enabled near real-time data flow, and reduced reliance on other tools like Docusign, while strong customer service and quick deployment drove broad internal adoption.

County of Marin

Jiku Park

Information Technology Manager