Case Study: The New Wheel streamlines operations and scales its e-bike business with Jotform

How New Wheel uses Jotform to scale its e-bike business

The New Wheel, a San Francisco-based electric bicycle business, needed a simple way to support its growth across multiple locations while managing appointments, business metrics, and complex manager workflows. The company turned to Jotform to help capture the information it needed in key areas of the business and keep operations organized as it expanded.

Using Jotform Forms, Jotform Apps, and integrations with Google Sheets, Google Drive, Zapier, and Stripe, The New Wheel streamlined data sharing, standardized management tasks, and simplified payment collection. According to the customer, Jotform made it easier to scale by reducing complexity and helping the business “simplify everything as much as possible” as it grew to four locations.

The New Wheel

Karen Wiener

Co-owner