Case Study: Highlands Sport and Spine cuts patient processing time by 80% with Jotform

How Jotform helped a clinic cut patient processing time by 80%

Highlands Sport and Spine, a Denver-based clinic focused on chiropractic care, acupuncture, and injury rehabilitation, was struggling with a slow, paper-heavy patient intake process. Staff had been scanning IDs and insurance cards, then manually entering the data into their electronic health records, which made patient processing time-consuming and cumbersome.

To streamline operations, Highlands Sport and Spine implemented Jotform for HIPAA-compliant digital intake, consent, and insurance verification forms, with data synced to Google Sheets and monday.com. With Jotform, the clinic cut patient processing time by close to 80% and reduced administrative costs by nearly 50%, while freeing staff to spend more time on patient care.

Highlands Sport and Spine

Jonathan Weimer

Owner and Sports Chiropractor