Case Study: Horatio boosts productivity and streamlines operations with Jotform

How Horatio streamlines business operations with Jotform

Horatio, a customer experience outsourcing firm, faced challenges with manual data tracking and time-consuming processes using Excel sheets. This inefficiency drained significant time and resources from their team. Seeking a solution to automate their operations and boost productivity, they turned to the vendor Jotform.

By implementing Jotform's online forms, Workflows, and email automations, Horatio automated key processes like HR requests and client notifications. The solution's integrations, conditional logic, and approval flows eliminated manual data entry and streamlined work. Jotform enabled Horatio to use over 20 automated trackers and 30 business intelligence dashboards, resulting in a dramatic increase in team productivity and more efficient business operations.

Horatio

Jaime Lockward

Chief of Staff