Case Study: Freedom Boat Club doubles productivity and cuts turnaround times with Jotform Enterprise

How Freedom Boat Club doubles productivity and reduces turnaround times with Jotform Enterprise

Freedom Boat Club, a global boat club with more than 5,000 boats across 400+ locations, needed a better way to handle inspections, incident reporting, training, and other operational workflows. Before using Jotform Enterprise, staff relied on paper forms, spreadsheets, and email chains, which slowed down reporting, created tracking issues, and made it hard to manage large volumes of data efficiently.

With Jotform Enterprise, Freedom Boat Club digitized inspections, built approval workflows across nine departments, created a no-code app for directors, and automated reporting with real-time data and support from Jotform Enterprise Customer Success. The results were significant: inspection productivity doubled, turnaround times for incident reporting dropped from three weeks to about three days, and the team received 1,100 incident submissions in four months, with more than 50% finalized and tied to recovered costs.

Freedom Boat Club

Paul Cianci

Director of Special Operations