Case Study: Doist achieves faster, simpler nonprofit discount application processing with Jotform

How Doist Productivity Apps Use JotForm

Doist, the fully remote maker of Todoist and Twist, needed a simple, professional application process to manage nonprofit discount requests (offering 50–70% off plans) and quickly vet applicants across time zones. To solve this, Doist chose Jotform and specifically uses Jotform Cards to create elegant, one-question-per-screen forms that suit their productivity-focused workflow without requiring developer support.

Jotform’s no-code Form Builder plus integrations with Zapier and Zendesk let Doist collect and route submissions so customer service can sift through thousands of applications and promptly award discounts. By using Jotform, Doist eliminated developer time, sped up vetting, improved the applicant experience, and scaled the process globally while maintaining productivity.

Doist

Brenna Loury

Head of Marketing