Jotform
178 Case Studies
A Jotform Case Study
Cali Party Bus, an Oakland-based charter service known for its party-ready buses, struggled with slow, manual booking and payment workflows that relied on phone calls and emails. Their web developer recommended Jotform, and Cali Party Bus adopted Jotform lead-generation forms (with Jotform’s Authorize.Net integration for payment collection) to capture customer details, IDs, and signatures online.
Using embedded Jotform forms that ask all preliminary questions and enable a five-minute follow-up rule, Cali Party Bus moved deposits and authorizations online—eliminating phone-based card collection and allowing 24/7 reservations. The Jotform solution led to a significant uptick in bookings, supported nearly 40% mobile traffic with seamless payments, and has been used since 2009 for lead gen, payments, feedback, and trip packages.
Matt Berger
Owner