Case Study: Napa Grass Farmers achieves streamlined online CSA subscription and order management with Jotform

How an Organic Farm Uses JotForm for Customer Orders

Napa Grass Farmers, an organic meat and farm-produce CSA in California's wine country, needed a way to sell sampler club boxes and collect customer details and ordering frequencies online. After trying nearly half a dozen form solutions, the farm turned to Jotform to create an embedded subscription/order form that would let customers choose products and payment cadence without custom development.

Using a multi-page Jotform embedded on their site, John and Gabriela built and manage the order flow with drag-and-drop fields and no coding, letting customers pick boxes and enter preferences seamlessly. Jotform streamlined their online CSA signups—each submission triggers an immediate phone follow-up from the farmers—eliminating setup headaches and enabling reliable order collection and customer contact.

Napa Grass Farmers

John Costanzo

Meat Farmer