Case Study: Cynthia K. Brattesani achieves faster, more reliable payments and streamlined patient intake with Jotform

Cynthia K. Brattesani - Customer Case Study

Cynthia K. Brattesani, a San Francisco cosmetic dentist, faced inefficient paper billing and patient intake processes that slowed payments and increased administrative work. To modernize billing and forms she adopted Jotform (with Square for payments), embedding a Jotform payment form on her website and digitizing health-history forms for use on an iPad.

With Jotform integrated with Square, patients can securely pay from any device and receive immediate email confirmations; the practice now gets the majority of its payments through the Square payment form, is paid on time more often, and spends far less time tracking down unpaid bills. Jotform also replaced cumbersome Adobe FormsCentral workflows by enabling accurate, signed digital intake forms, speeding check‑in and improving record quality.

Cynthia K. Brattesani

Cynthia Brattesani

Cynthia K. Brattesani