Case Study: ACS Stainless Steel Fixings Ltd. streamlines workflows and cuts costs with Jotform Enterprise

ACS Stainless Steel Fixings Ltd. manages its business with Jotform Enterprise

ACS Stainless Steel Fixings Ltd., the U.K.’s largest manufacturer of structural building components, needed to move beyond verbal agreements and paper-based processes as it grew. The company struggled to track approvals for customer credits and free-of-charge items, manage orders consistently, and centralize data across departments, creating inefficiencies and hidden costs. It turned to Jotform Enterprise to replace these outdated workflows with a more structured, secure system.

Using Jotform Enterprise, ACS built about 30 forms in a month for finance, logistics, HR, sales, project management, and health and safety, while also using Jotform Workflows, Tables, Mobile Forms, and PDF Editor to automate approvals, reporting, and document generation. The results included a 50% reduction in free-of-charge and credit requests in the first month, a full audit trail for ISO compliance, and faster, more transparent expense and reporting processes. According to ACS, Jotform Enterprise improved decision-making and became a company-wide hub for standardized operations.

ACS Stainless Steel Fixings Ltd.

Tony Richman

Operational Sales Director