Case Study: Heyday achieves scalable culture, communication and employee engagement with Jostle Corporation

Heyday - Customer Case Study

Heyday is a fast-growing retail skincare brand founded to make professional facials and everyday skincare simple, affordable, and routine-driven. With 60 estheticians and hosts across two New York City locations, the shift-based, seven-day operation needed a better way to scale a deliberate brand and workplace culture while keeping staff informed and connected—email and paper methods weren’t cutting it.

Heyday deployed the Jostle intranet as a central hub for formal and informal communication, knowledge sharing, shift coordination, and mobile access, backed by hands-on onboarding to ensure adoption. Using features like targeted NEWS articles, a LIBRARY of product info, and CLASSIFIEDS for shift swaps, the team saw participation rates soar (86% weekly, 97% monthly), reduced email clutter, faster knowledge transfer, and a consistent culture and operational rhythm as they expand.

Heyday

Michael Pollak

Owner