Case Study: Ashtons Legal boosts cross-office communication and knowledge sharing with Jostle Corporation

Ashtons Legal improves team communication between offices

Ashtons Legal is a 350‑person solicitors’ firm spread across five offices in East Anglia that was struggling to connect specialist teams, share knowledge, and maintain a consistent culture. Reliant on email and a basic SharePoint intranet, the firm faced siloed working, excessive internal email traffic, and poor search and file‑sharing capabilities — prompting a search for a modern communications solution.

They implemented the Jostle intranet, using DISCUSSIONS for cross‑office collaboration, NEWS for targeted updates, a powerful Search, and peer recognition to build community. The rollout — backed by CEO support, early staff buy‑in, and ongoing training — cut corporate emails, improved knowledge sharing and team recognition, strengthened culture, and achieved sustained engagement (about 97% monthly).

Ashtons Legal

Edward O’Rourke

CEO