Case Study: Randstad speeds up client contract approvals with Josef

Randstad cuts contract turnaround from a day to a minute with Josef

Randstad, a global HR services and staffing company, faced a challenge where its legal team was constantly interrupted by sales requests to amend standard commercial terms in client contracts. This process, which required legal involvement for every change, took a full day and prevented lawyers from focusing on more complex, high-value work. To address this, they partnered with Josef to implement a self-service solution.

Josef provided a platform for Randstad to build automated contract tools, such as their Terms of Business tool, which uses conditional logic to guide sales teams. This solution allowed sales to generate accurately amended contracts in real-time during client meetings. The results were significant: a process that once took a day was reduced to a minute, thousands of documents have been produced, and the legal team at Randstad has been freed to focus on higher-risk work.

Randstad