Case Study: Aspiring Law enhances client experiences with Josef

Law firm Aspiring Law enhances client experiences with over 30 Josef tools

Aspiring Law, a New Zealand-based law firm, sought to digitally transform its legal service delivery to become more client-centric and improve each stage of the client journey. To enhance client experiences and stand out from competitors, the firm needed a flexible, easy-to-use automation platform that could streamline processes like client intake, onboarding, and document generation. They chose to implement various digital tools using the Josef no-code platform.

By building over 30 different tools on Josef, Aspiring Law automated key workflows, including client intake forms that integrate with Microsoft 365 and document automation for frequently requested services like Enduring Power of Attorney. The solution, implemented by Josef, resulted in significant cost savings by reducing the need for other software licenses, generated more client leads through public-facing bots, and drastically improved the client experience by providing accessible, educational, and efficient services.

Aspiring Law

Catherine Hall

Operations Lead