Case Study: Lander & Rogers boosts defamation case leads with Josef

Lander & Rogers help more clients with defamation legal advice tool

Lander & Rogers, a major Australian law firm, faced a challenge in efficiently triaging defamation enquiries. Partner Scott Traeger needed a way to quickly identify the most urgent cases and gather relevant information before the initial phone call. The firm turned to vendor Josef for a solution, utilizing its no-code automation platform to build a tool.

Josef's solution was a client-facing Defamation Chat tool that guides users through a series of questions to assess their case. This Josef bot streamlined the intake process, generating 3-4 qualified leads per week. The tool made pre-existing workflows more efficient by identifying key issues beforehand, allowing lawyers to direct their investment to the right spots and quickly get to the core of a dispute during client calls.

Lander & Rogers

Scott Traeger

Partner