Case Study: Randstad saves time and drives legal innovation with Josef

How Randstad’s legal team became innovation leaders with Josef

Randstad, a leading global HR and recruitment firm, faced an innovation challenge within its legal team. The process of onboarding new clients who requested changes to standard contracts was time-consuming and inefficient, handled through inconsistent methods like emails and handwritten notes. The legal team, led by General Counsel Gabrielle Nikodem, needed a low-risk, easily managed solution that would empower them and impress stakeholders. They turned to the vendor Josef for its no-code automation platform.

Josef provided a solution that allowed the legal team to build a bot to automate the contract amendment process without needing IT support. This Josef bot streamlined workflows, saving an estimated one hour per contract and over 100 hours annually for the team. The implementation was a resounding success, impressing clients with its professional results and motivating the legal team to lead further innovation, fueling a cultural shift within the organization.

Randstad

Gabrielle Nikodem

General Counsel