Case Study: Fnatic boosts productivity and reduces risk with Josef

Esports giant Fnatic reduced risk and boosted happiness with Josef

Fnatic, a leading global esports performance brand, faced a challenge in its legal department. The small, two-person team was bogged down by repetitive document creation and tedious sign-off processes, which prevented them from focusing on long-term strategy and risk mitigation. They needed a way to meet the expectations of their staff and clients for immediate, self-service interactions. To address this, they turned to vendor Josef for its document automation solution.

By implementing Josef’s no-code automation platform, Fnatic created 15 self-service bots to generate a variety of legal agreements. This solution removed unnecessary steps from the approval process and allowed staff to create documents instantly. The results were significant: the legal team reclaimed an entire day per week to focus on value-creating work, and internal surveys showed 100% of staff agreed the team now delivers outstanding work. Josef enabled Fnatic to scale its operations seamlessly across the globe while significantly boosting both productivity and team happiness.

Fnatic

George Fellows

Legal Associate