Case Study: Gaedeke Group improves COI compliance and visibility with Jones

How Gaedeke Group improved their tenant insurance compliance in under 6 months with Jones

Gaedeke Group, a full-service operator of office buildings, faced a compliance management challenge. Their process for tracking tenant and vendor certificates of insurance (COIs) was manual and time-consuming, relying on spreadsheets and physical binders. To ensure proper insurance compliance across their 3 million square foot portfolio, they sought a software solution, ultimately selecting Jones for its COI management service.

The solution involved implementing Jones to automate and streamline the compliance workflow. Jones provided a centralized dashboard for visibility and conducted thorough, rapid COI reviews. This resulted in an average COI review time of under 7 hours, a 90.3% response rate for COI requests, and significantly improved risk protection for Gaedeke Group. The company highly recommends Jones for its ease of use and effectiveness.

Gaedeke Group

Amanda Green

Vice President of Property Management