Case Study: Neptune Plumbing & Heating Co achieves near-perfect part selection accuracy with Jonas Construction Software

Neptune Plumbing & Heating Co boosts parts accuracy to nearly 100% with Jonas Construction Software

Neptune Plumbing & Heating Co, a commercial plumbing company, faced challenges with field technicians making manual entry errors when selecting parts in Jonas Construction Software's eMobile application. These typing mistakes led to incorrect part orders, inefficient workflows, and frequent calls to the office for verification, which slowed down time-sensitive jobs and reduced productivity.

Jonas Construction provided a solution through an integration between its eMobile software and the Pic2Shop barcode scanning app. Technicians could then scan parts directly, eliminating manual entry. The result was a dramatic increase in accuracy, with part selection and billing reaching nearly 100% correctness. For Neptune, this Jonas-driven solution streamlined field processes, reduced office calls, and enhanced overall service efficiency.

Neptune Plumbing & Heating Co