Case Study: Harrell-Fish Inc. achieves faster billing and streamlined operations with Jonas Construction Software

Harrell-Fish Inc. - Customer Case Study

Harrell-Fish Inc. is a Bloomington, IN–based mechanical contracting and service firm serving industrial, health care, commercial, food service, residential and energy sectors. Facing slow reporting, fragmented third‑party tools, heavy paperwork and manual dispatch processes in their legacy StarBuilder system, the company needed a more integrated, mobile‑friendly solution to streamline operations and improve customer service.

Implementing Jonas Construction Software provided that integration: Harrell‑Fish moved to digital workflows (15,000 purchase orders created in year one), sped up billing by about seven days, cut payroll processing from roughly four hours across three people to about one hour, and supported industrial revenue growth from $9M to $13M without adding back‑office staff. Jonas’ service dispatch dashboard, custom forms and ongoing product improvements delivered better visibility, efficiency and a smooth staged rollout with plans to extend mobile field tools.

Harrell-Fish Inc.

Dave Conner

Chief Financial Officer