Case Study: BCI Mechanical Inc. achieves 20% service revenue growth and greater operational efficiency with Jonas Construction Software

BCI Mechanical Inc. - Customer Case Study

BCI Mechanical Inc., a residential, commercial and industrial mechanical, HVACR and plumbing contractor, was operating on an in‑house legacy system that lacked integration, required manual dispatch lists and offered poor visibility into jobs and equipment—forcing workarounds and slow, error‑prone processes.

By adopting Jonas (Dispatch Scheduler, Executive Dashboard and Project Management), BCI gained integrated workflows, real‑time job cost visibility and equipment management, enabling greater efficiency and scalability. The company increased service revenue by about 20%, grew technicians from 13 to 18 (≈40%) without adding dispatchers or back‑office staff, and reports improved employee and customer satisfaction.

BCI Mechanical Inc.

Charla Smith

Controller