Case Study: Baulne achieves paperless service operations and 2-day invoicing with Jonas Construction Software

Baulne - Customer Case Study

Baulne is an HVAC and mechanical contractor specializing in design-build, maintenance and energy-optimization services. Using Maestro and heavy paper-based processes, the company faced lost documents, manual-entry errors, technicians who couldn’t complete digital paperwork, limited dispatch functionality and as much as six weeks of unbilled service calls — prompting a search for a fully integrated solution.

After implementing Jonas Construction Software (including eService, dispatch scheduling and mobile timesheets), Baulne moved to a paperless, single-system workflow with real-time visibility across operations and finance. The result: invoicing backlog cut to no more than two days, faster access to records, improved customer response, and the ability to manage more technicians without adding back-office staff.

Baulne