Case Study: Applied Mechanical Systems, Inc. achieves a 50% reduction in dispatch staff and 25% increase in technician efficiency with Jonas Construction Software

Applied Mechanical Systems, Inc. - Customer Case Study

Applied Mechanical Systems, Inc. (AMS) is a Dayton, OH–based HVAC, plumbing and sheet-metal contractor founded in 1974 with about 170 employees. AMS needed better service and job-costing processes and real-time business visibility after its legacy Geac system proved unable to produce custom reports or integrate accounting with operations, limiting insight and collaboration.

By adopting Jonas Construction Software, AMS streamlined dispatch (cutting dispatch staff in half), boosted technician efficiency by roughly 25%, and implemented an online customer portal and mobile workflows to save time and reduce paper and operating costs. The integrated solution improved collaboration and access to real-time information, increased employee satisfaction, and positioned AMS for further gains with Jonas eMobile.

Applied Mechanical Systems, Inc.

Molli Riner

Controller at AMS