Case Study: The Dylan Hotel at SFO improves operations and guest experience with Jonas Chorum

The Dylan Hotel at SFO streamlines operations with Jonas Chorum across 58 rooms

The Dylan Hotel at SFO, a boutique hotel near the San Francisco airport, faced significant operational challenges with its outdated Oracle Opera system, including a lack of cloud access, poor technical support, and a constantly crashing server. Seeking a complete, cloud-based property management solution, the hotel selected the Jonas Chorum software to manage its property more effectively.

By implementing Jonas Chorum, the hotel gained a streamlined, cloud-based system accessible from anywhere. The solution provided a seamless rate management tool, paperless registration, and integrated guest messaging via Whistle. This resulted in reduced IT expenses, increased revenue through optimized occupancy and room upgrades, and a drastically improved guest and employee experience. The Jonas Chorum team provided exceptional implementation and support throughout the process.

The Dylan Hotel at SFO