Case Study: Peppertree Hospitality Group achieves increased revenue and streamlined operations with Jonas Chorum

Peppertree Hospitality Group - Customer Case Study

Peppertree Hospitality Group, a family‑owned operator of mid- to upper‑scale hotels and food & beverage outlets in the Pacific Northwest, needed a single, reliable property management solution to run multiple properties, maximize revenue and simplify day‑to‑day operations — including rate management, housekeeping coordination and staying operational during power interruptions. Peppertree uses Jonas Chorum as its cloud property management software.

Jonas Chorum delivered a cloud PMS with automated yield management, mobile staff apps (mobile housekeeping), automated guest communications and Chorum Sync connectivity. The solution helped Peppertree increase revenue through occupancy‑based tiering, eliminate time‑consuming manual rate changes, speed up housekeeping and maintenance workflows, and maintain uptime during outages — producing measurable gains in revenue, efficiency and operational resilience for Peppertree Hospitality Group.

Peppertree Hospitality Group

Khara Nixon

Vice President of Operations