Case Study: Hotel Zazz achieves flexible, customizable hotel management with Jonas Chorum PMS

Hotel Zazz is Bananas for Jonas Chorum PMS

Hotel Zazz, a distinctive boutique hotel in Albuquerque, New Mexico, needed a property management system that could support a lean team, be easy to train on, and help the business grow. After years of relying on pen and paper, owner and general manager Sharmin Dharas turned to Jonas Chorum, using Chorum PMS and CRS to modernize daily operations and rate distribution.

With Jonas Chorum, Hotel Zazz implemented a flexible, cloud-based PMS with a mobile app and housekeeping tools that let staff and management stay connected from anywhere. The solution improved operational efficiency, simplified onboarding for new and part-time staff, and gave the team reliable, personalized support; while no hard metrics were provided, Sharmin said she can “sleep better at night” knowing the hotel can run smoothly and remotely when needed.

Hotel Zazz

Sharmin Dharas

Owner & General Manager