Case Study: Best Western River North Hotel boosts check-in efficiency and parking revenue with Jonas Chorum PMS

Best Western River North Hotel adds $27,000 in parking revenue with Jonas Chorum

The Best Western River North Hotel, a modern property in downtown Chicago, needed a more efficient process for adding parking charges during guest check-in. Their previous manual method was cumbersome. They partnered with Jonas Chorum and utilized the special requests functionality within the Chorum PMS to address this challenge.

Jonas Chorum implemented its upgrade check-in flow, which allowed front desk staff to seamlessly add parking upcharges from a dropdown menu. This solution sped up the check-in process and ensured no additional revenue was missed. The hotel achieved roughly $27,000 in additional annual revenue from parking alone, which more than covers the yearly cost of the Jonas Chorum software.

Best Western River North Hotel