Case Study: Smoothie King achieves over 90% task completion and saves 10 hours/week with Jolt

Smoothie King - Customer Case Study

Scott Hilliard, a Smoothie King owner in San Antonio, was fighting inconsistent standards across multiple locations: task completion rates were under 50%, cleanliness and customer satisfaction were only average, and he was spending excessive time traveling between stores to follow up.

By adopting Jolt’s all‑in‑one platform—digital team accountability with corporate/opening/closing/cleaning checklists, wireless temperature monitoring and labeling templates for food safety, plus employee quizzes and training—Scott raised task completion to over 90%, improved customer satisfaction by 10%, and reclaimed about 10 hours per week previously spent on travel and schedule management.

Smoothie King

Scott Hilliard

Owner